PingMe Ask.Discover.Connect

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Android FAQ

How can I delete PingMe contacts that are not in my phone's address book?

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You can delete PingMe contacts that are not in your phone's address book by selecting the contact and holding your finger down on that contact until the delete option pops up.

Is my Android device compatible with PingMe?

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PingMe supports Android version 2.1+. To find your Android version, you can follow these steps:



1. From the Home screen, find and tap Settings > About phone.

2. Under Firmware version, you will find your current Android version.

How can I update my profile photo?

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Go to Settings > Select Chat Settings > Select Your Profile Picture > Choose to take a new photo or select one from your phone's photo library.

How do I delete a message or conversation?

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Message: Go to Pings > select the conversation where you'd liek to delete the message > hold your finger down on the message you'd like to delete > select delete.

Conversation: Go to Pings > hold your finger down on the conversation you'd like to delete > select delete.

How can I invite friends to PingMe?

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You can find and invite friends to PingMe in a couple of different ways. You can find friends that are already using PingMe by entering their phone number directly, scanning your address book, or scanning your Facebook friends. You can also send an invitation to your friends via email, SMS, Facebook, or Twitter. To do this, go to:

  • Contacts > + (button on the top right)

How do I add a friend to group chat?

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Go to Pings > + (button on the top right) > type in new friends to join the group conversation.

iPhone FAQ

How can I post a question?

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Tap the circular "?" button at the bottom of the app. Then take, choose or upload an image from your phone or the web. After uploading the image, type your question and finally choose whom you'd like to share it with: your friends or the world. Note: you can also publish your questions to your Facebook profile.

How can I post my user status?

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Tap on the PingMe logo at the top of the app. Then, tap on your name and enter your status update.

How can I send a message to someone who has posted an interesting question or comment?

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Tap on the button with 3 dots underneath the image. Then, select the message option. Please note that you can only message someone once you are friends.

How can I start a new message?

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Select the "Message" option at the bottom of the app. Then, tap on the pencil icon to choose the recipients and begin writing a new message.

How can I start a new group?

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Select the "Friends" option at the bottom of the app; tap the "Groups" option and then the "+" button. Select the people you'd like to add to the group and then, update the group name and avatar. Now you're ready to send messages and ask questions!

How can I add new friends?

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Click on the user's profile picture and select the option to "Add Friend."

How can I follow a person?

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Click on the user's profile image and then select "Follow" on the top right side of the app.

How can I invite new friends to join PingMe?

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Select the "Friends options, then tap the "+" button. Finally, you can add your friends by entering their PingMe username, e-mail, or phone number.

How can I change my profile picture?

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Select the "Me" button on the bottom of the app and tap on your profile image. Tap the "Change" button and take, upload or search for an image to replace your profile picture.

How do I find my newsfeed?

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Tap the PingMe logo to open your newsfeed. To customize your feed, tap the "Filter" button on the top right and select the filters you'd like to activate.

Do you know that you can view questions in list or grid views?

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You can adjust it by going to the "Filter" option located at the upper right corner in the "Home" tab.

Do you know that you can filter questions to the categories that you're interested in?

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Select the "Home" button on the bottom of the app. To customize your newsfeed, tap the "Filter" button on the top right and select the filters you prefer.

I do not receive push notification message. What can I do?

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Go into your phone's settings, select "Notifications," then select PingMe and set the "Notification Center" to "ON." Then you can adjust the notification settings as you see fit.

I do not see my contacts when I go to Friends | Contacts tab. What can I do?

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Go into your phone's settings; select the "Privacy" option, then the "Contacts" option and tap the button next to PingMe so it reads "ON."

I do not see my pictures when I choose existing pictures. What can I do?

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Go into your phone's settings; select "Privacy," and then "Photos. " Finally, tap on the button next to PingMe so it reads "ON."

My friends cannot see my location in the map. What can I do?

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Go into your phone's settings; select the "Privacy" option, then the "Location Services" option and finally tap the "ON" option next to PingMe. Then send your friends a message with the location sharing "arrow" on.

Where can I edit my personal profile, such as birthday and relationship status?

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Select the "Me" option at the bottom of the app. Tap the "My Profile" button and then you can change your personal setting as you see fit.

How can I unfriend someone?

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First, select the "Friends" button at the bottom of the app. Tap on the blue arrow next to the friend, and then select the "Remove Friend" option at the bottom of the screen.

How can I unfollow someone?

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Select the "Me" button at the bottom of the app, tap the "Followings" button and, select the person you'd like to unfollow. Then scroll down and select "Unfollow" at the bottom of the screen.

Where do I go about reporting inappropriate content?

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Tap on the content that you would like to flag. Then tap on the button with the 3 dots and select the big red button reading "Flag for review."

How can I send a bug or suggestion to PingMe team?

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Select the "Me" button at the bottom of the app, tap the "My Settings" button and then select the "Contact Us" option. You can then send us an email with your suggestions and feedback.